Corporate Front Office Staff - Luxury Hotel in Bali

Join Hotel New Idola, a premier hospitality establishment, as a Corporate Front Office Staff in the vibrant and picturesque island of Bali. This is a unique opportunity to be part of a dynamic team dedicated to delivering exceptional guest experiences. As a Corporate Front Office Staff, you will be the first point of contact for our corporate guests, ensuring their stay is seamless and memorable.

Hotel New Idola is renowned for its luxurious accommodations and world-class service. Located in the heart of Bali, our hotel offers stunning views and a serene environment, perfect for both business and leisure travelers. We are looking for a passionate and detail-oriented individual to join our team and help us maintain our high standards of excellence.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate all front office operations for corporate guests, including check-in, check-out, and room assignments.
• Handle guest inquiries and complaints, ensuring a high level of customer satisfaction.
• Process and manage corporate reservations and group bookings using our in-house Property Management System (PMS).
• Collaborate with various departments to ensure smooth and efficient guest services.
• Maintain accurate and up-to-date guest records and documentation.
• Provide excellent customer service and ensure a positive guest experience.
• Participate in training and development programs to enhance your skills and knowledge.
• Adhere to hotel policies and procedures, ensuring compliance with all regulations.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a front office or similar role in the hospitality industry.
• Proficient in using Property Management Systems (PMS) such as Opera or similar.
• Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Excellent organizational and time management skills.
• Familiarity with corporate travel and group bookings is a plus.
• Ability to work in a fast-paced and dynamic environment.
• Fluency in English and Bahasa Indonesia is required.
• Previous experience in a luxury hotel setting is a plus.

🛠️ Keahlian

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